Customer service concept: zero distance communication, service endless.
Customer service standards: communication with your heart, listen with your heart, smile and help, to solve the problem.
The service content
* provide pre-sale, sale and after-sale products consultation and problem solving.
* provide product service training services.
* according to user requirements, provide products customized solutions.
* provide products subsequent free upgrades.
Service commitment
* 7 * 24-hour network security and data to ensure the safety of customers.
* 5 * 12 hours and online customer service hotline counseling.
* response rapidly, ensuring the system stability.
* according to customer's willingness to sign a confidentiality agreement, ensure that customer information security from the legal effect.
* set up service return and complaints team, ensure the quality of service.
* customer service professional one-on-one service.